Request Process

Request Process

1. Have Your Client Code Ready

Find your Segment and copy the correlating client code from the chart below. You’ll need to enter this into the Client Code field on the form.

Segment Name Client Code
Antech MARANT0005
Banfield Pet Hospital MARBAN0006
Mars Canada MARCAN0009
Mars Corporate (McLean) MARCOR0010
Mars Edge MAREDG0001
Mars Food & Nutrition MARFAN0002
Mars Global Services MARGLO0011
Mars Petcare MARPET0003
Mars Veterinary Health MARVET0007
Mars Wrigley Confectionery MARWRG0008
Royal Canin MARROY0004

2. Submit Request

Complete the online request form to request meeting or event services. YES will contact you for a needs assessment call within 2 business days to review the details of your request.

On the needs assessment call, YES will seek your input to thoroughly understand the meeting objectives and desired outcomes.

3. Sourcing

YES will create a Request for Proposal (RFP) in CVENT to identify hotel properties that meet your requirements for sleeping rooms, amenities and meeting space.

Within 3-5 business days, YES will source venues and send you an availability report with rates and costs from the hotel.

4. Contract Approval

Once you narrow down the venues to 2-3 properties, YES will further negotiate room rates, food and beverage discounts, audio visual equipment and other services required at the venue.

YES will also negotiate optimal contract terms with all venues (including off-site venues if required) and include an addendum to mitigate risk should a program cancel.

Once the details are ironed out, your contract will be signed by Angela Tune, Strategic Operations Buyer, Mars Global Services.

5. Planning

If you’ve requested planning services, YES will conduct regular conference calls with you to coordinate the logistics of your program, including attendee registration, food and beverage, audio visual, room sets, etc.

6. Reconciliation

Post-program, YES will review the final bill to ensure all negotiated discounts have been applied, quality check for accuracy, and record your final spend. Then YES will send you a report, highlighting your spend and savings.